Monday 20 April 2009

WoW! That Was Quick

I know, I hear that a lot, and in all but one circumstance it’s a good thing
Rapid response. Quick turnaround.
Whatever you want to call it, it’s all about keeping a sense of urgency. The world moves quickly and the pressure’s on.

So there’s no sense in dawdling or procrastinating.
But for me it’s more than that.
If I get an email I try and respond within a few minutes.
It shows that I’m keen to have a conversation with clients or colleagues and that I will, knowing the pressure they are under, respond quickly. I have found that they’ll also reciprocate and get back to me in double quick time.
And before you know it, a question has become a conversation, a conversation a relationship and voila.