We all do it – we say “sorry” and don’t mean it.
What we actually mean is “I’m sorry I got caught” or “I’m sorry you saw through that”.
We all make mistakes that is what makes us human.
So instead of wasting time apologising insincerely, use that energy to make it right and start working on the solution.
That will mean much more in the long run than a hollow word..
As the Japanese say “Let’s fix the problem not the blame”
This week's tagcloud
What's on my mind
About Me
- Kevin Jackson
- The glasses are important, since I’m almost totally blind in one eye. This means I have zero depth perception. Instead of making snap judgements, I have to think around a subject and look again to try and gain a sense of perspective. And that’s what I’m doing here - taking a different view of the trends and patterns around us to see if they’re as close as they seem, or further away than we thought. There’s not a discipline within the communications mix that I haven’t spent time in – what connects them though, is my passion for igniting advocacy and word-of-mouth. I’ve also worked on multi-platform campaigns for some of the world’s biggest brands, we are all on first-name terms. Ultimately, whether it’s a consumer, business or internal audience, no one is exempt from my belief in engaging experiential communications. Over the last four years ago, I’ve been busy developing relationships across the telecoms, technology, FMCG, retail and energy sectors, to name a few.
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