Wednesday 23 June 2010

Show Me You Want It

Sales people get a tough rap.
We’re often accused of overselling.
We’re too enthusiastic.
Overzealous.
Ultra keen.
I say “what’s the problem?”
The other option is to be the guy who undersells.
You know him.
He’s the master of understatement.
Everything is underplayed, from the scope of the brief to the capabilities of the team.
He’s embarrassed about appearing too enthusiastic.
It’s not cool to be seen shouting from the rooftops.
But that’s how our clients feel.
And it’s how they want us to be feeling too.
If we’re uncomfortable with being passionate about the project, they’ll find someone who’s on their side.
If it feels cheesy or fake, you need to try harder.
Otherwise, you might as well gift-wrap the brief and send it to the competition.