Wednesday 7 July 2010

A Place To Call My Own

In the brand experience world we spend a lot of time thinking about venues.
Why choose this location over that one?
For years, hotels have monopolised much of the industry.
After all, they have the resources, the space and the infrastructure to make our lives a little easier.
But that's changing.
Those destinations that used to be our first port of call are going to miss out.
When everything you offer is built-in, it's hard to add any extra value.
The next generation of venues will be the ones with an audience of their own.
High-end shopping malls.
Concert venues.
Festivals.
These are the destination venues that audiences already consider a 'home from home'.
Rather than expecting our audience to come to us, we need to be willing to go to them.
Then we need to focus on stopping them in their tracks with a great brand experience.
Authenticity, surprise, immersion - all in one place.
Isn't that everything that we're aiming for?