Friday, 1 July 2011

The Sky Is Falling, Take Cover

WoW!
The world moves so quickly, and so slowly at the same time.
Our environment can change in an instant.
And yet it can take us years to respond.
I remember writing on this very blog about two years ago about the demise of Woolworths.
As someone who used to buy the top 20 singles every week, it was a loss I felt very deeply.
At the time, I argued that some businesses had simply passed their sell-by date.
Time to chuck them out, along with the curdled milk and furry cheese.
(You should see inside my fridge)
Anyway, it was a sad time for the people who worked there.
But the closure of those distinctive red and white stores was more about the business model than the recession.
Its core offer was outdated.
Unsustainable.
And yet here we are again.
Those who forget the past... and all that.
Oddbins, Moben, Habitat, Focus DIY, Jane Norman and Thornton's are all either biting the dust or opening wide in preparation.
Again, it's unfortunate for the lives and careers that will be affected.
But once more, it's about the business model.
Not being an expert on female fashion, I can't comment on Jane Norman.
But the others are all outdated propositions.
Oddbins can't compete with grocery multiples and their 'pile it high sell it cheap' mindset.
Moben was built on a personal finance model that no longer fits.
Habitat seem over priced when compared with other fashionable furniture stores.
Focus DIY was always an also-ran to B&Q.
And Thornton's have given up their exclusivity, enabling their loyal customers to pick up chocolates in the supermarket.
Ultimately, the energy that creates as business has to be sustained.
And that means redirecting it to respond to changing market conditions.
It means keeping track of changing audience tastes.
If the global slow down has taught us anything, it's that nothing lasts forever.
Even beloved brands.
Evolution is a painful process.
But if you don't embrace it, you're just another relic waiting for your place in a museum.