Listen Up...

You know, I often think back fondly and remember my grandfather.
I used to spend endless hours with him when I was ten or eleven, because he was so fascinating.
He'd moved to the UK from France in the 1930s.
He spoke five languages.
He'd seen plenty of life and built up a vast wealth of knowledge to impart.
One bright sunny morning, he invited me to sit with him.
He wanted to tell me something.
He told me that there are two types of people in this world.
Those who listen.......
I can't remember what the rest of it was
But it was really interesting.
What a great man he was.

Listen… Do You Smell Something?

I was watching GhostBusters on TV the other day, and that line made me laugh out loud (that’s LOL to the kids). But it also made me think – because even when we prime ourselves to listen, we don’t always.
Clients will often give you clues as to what the answer is that they’re looking for, but you have to really listen.
The key is to listen carefully.
The problem is, because we’re smart and enthusiastic and keen to show how great we are, what passes as listening is really just waiting for our turn to speak!
We nod, we smile, and we raise our eyebrows. But we’re poised in our seat, waiting for them to take a breath so we can leap in and take the floor.
We have two ears and one mouth, so we should use them in that proportion.
The answers are out there......